Google play wont work


#1

google play store wont open. error message df-charta-01 came up. any suggestions?


#2

Hi @chadg.p00mrl,

Is your Google account an email address that ends in something other than gmail.com. This most commonly happens with Google Apps domains. If I’m right there are two solutions.

  1. Get the Google Apps administrator for your domain to allow access to Google’s Play store.
  2. Create a gmail.com Google account and use that for play store access, while continuing to use your current Google account for everything else. It’s not a problem to have more than one Google account on your phone.

#3

Thanks, that worked


#4