My Samsung Note 10 plus will not send group messages. It sends them as individual text. How do I fix this? I have gone in and changed things based on a previous post I saw, but it keeps reverting back to sending my group messages as individual messages. Thank you for your help!
Hi @amyc.ymgues and welcome to the Member Community. Are you using Google Messages? If so, see if this helps.
Are you using a supported Messaging App? Which Messaging App Should I Use? – Republic Help
Thank you, but this is the post I tried, and it doesn’t work.
Also, I don’t get error messages. It just simply sends as individual texts. That is the only way I know it is doing it is because people get it and respond as an individual.
I’m using the android messaging app that comes on the phone.
Hi @amyc.ymgues I’m not sure what the standard android messaging app is on the Samsung Note 10 plus (we’re running Moto G6s in our house).
Does the icon look like this –
Just trying to make sure we’re talking about the same messaging app
Ha! I’m not sure either, but it looks like this. Thank you for your time on this. I’m sorry I’m delayed in responding. I am a teacher and I am answering questions for my students too.
That’s the Samsung Messages app. It is not compatible with our service. You’ll need to download and install the Messages app by Google from the Play Store at https://play.google.com/store/apps/details?id=com.google.android.apps.messaging&hl=en_US
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