Group MMS delivers the text but not the video

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description

I’m up to date with software versions. I created a group and tried to send a video. I got a message about enabling group MMS so I did that. My recipients got the accompanying text message but not the video. I’m assuming that I have to change some setting somewhere. Please advise.

Thanks.

Video distribution through MMS can be problematic (many carriers can only handle image/video/attachment size up to 1MB). I normally share video through Google Photos or send a YouTube link.

2 Likes

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

Message an
Expert customer