What phone do you have? Motorola E4-16 G
What plan are you on? text & talk
Does your plan include data, or just talk & text? just text & talk
Tried Help Ticket. Can’t find it now. 1664822. RW help screen just keeps looking for it but never found.
Lost fingerprint sensor few days ago. No matter what I try I can only get 3-4 max prints accepted then the circle graph stops accepting any more prints. reeived instruction to do following:
Tried to reboot by On/Off switch plus volume down and nothing happens. Tried Safe mode and get there but again nothing with finger print works. Now phone is running out of battery in 3-4 hours and will do nothing except display charge graph until fully 100% charged.