Yes, I know that they should be available through the customer portal, but they are not, the portal just comes up and says “Our servers are having issues right now. This issue should be resolved shortly. Please wait a moment and try again.” I don’t currently have a ticket to submit but my moms phone is having the same problem mine had previously and it would be fantastic to skip ahead to the solution rather than going back and forth with the help ticket system for more time. I have tried accessing it from 5 browsers over 2 operating systems and 2 devices. I have also cleared the cookies on Vivaldi when I tried accessing them on there. any other ideas on how to fix this problem.
Also, I’ve recently changed my email to leave yahoo and changed my account to use that address, does anyone know if that could be the issue?