The phone seems to be so new that I can’t find anything on YouTube or anywhere else to help me. So I’m counting on the community!
The SIM/SD card slot is on the side, opposite the power/volume buttons. There is a small hole where you insert the included sim card tool to pop the drawer open.
(edit: I would suggest inserting the card with the phone on a table or solid surface. Earlier today I was activating a 5W while sitting on a couch. I dropped the SIM and it perched itself between a cushion and the arm rest. I had one shot at it but missed. And as fate would have it, it managed to slide all they into the couch’s internal area and would require dismantling a large sectional sofa.
Luckily, my son was there with his J3 and liked the phone so I used his to activate and qualify for the free service, otherwise I was screwed.
Watch this video. It is not necessary to whistle while you do this:
I saw this video earlier, but thought it was only for the sim card. Didn’t realize the SD card guys in the same place. Thank you!!