How do I know if a ticket has been opened? Your screens are very confusing


#1

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description


#2

You can view your open tickets here:

https://auth.republicwireless.com/login?continue=https%3A%2F%2Fauth.republicwireless.com%2Foauth2%2Fauthorization%3Fscope%3Drw_communityuser%2Brw_customer%26response_type%3Dcode%26redirect_uri%3Dhttps%3A%2F%2Fapi-u.republicwireless.com%2Fstratus%2Fzendesk%2Fauthorization%26state%3D%3Freturn_to%3Dhttps%3A%2F%2Fhelp.republicwireless.com%2Fhc%2Fen-us%2Frequests%26client_id%3D9XcG58ie%26verify%3Df79e67a31aac6483a03677cffc9e61f3&service=default&theme=light


#3

Here’s an easy link to see if you have open tickets: https://republicwireless.com/account/tickets


#4

Hi @denyse,

Please let us know if you need additional help.


#5

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