I am told I need a new sim card but, I was not told how to do it.
Good evening @perronal!
I am told I need a new sim card
If RW Support told you that they should have included information about ordering a new one from RW.
Can we please fix Support too?
For 3.0 see mb2x post if the phone is a legacy 2.0 phone then a support ticket to have Republic send a new one