How do I reactivate my older Moto G5+ from the Moto G Power?

What phone do you have? Moto G5+ and Moto G Power

What plan are you on? My Choice

Does your plan include data, or just talk & text? Data yes


I am trying to reactivate my Moto G 5+ after trying the Moto G Power which I want to return. It seems to be stuck and I get the message that Cell configuration is required.

Good Morning @joelp.2cb6xy,

My apologies on behalf of the Community no one has replied sooner. Have you been able to get your Moto G5 Plus up and running? If not, I suggest the following:

Message an
Expert customer