What phone do you have? Samsung Galaxy 7
What plan are you on? Choice Plan 1 G data
Does your plan include data, or just talk & text? all three
can’t connect to wifi. I have tried disconnecting, then re establishing the connection. I have turned the phone off & restarted it. I think I need to a reset where I hold down the volume and on/off keys, but don’t remember how. my laptop and wifi printer are working.