How do I stay on Sprint network when I order new phone?


#1

I currently have a RW Moto G 1st Gen phone on the Sprint network (3 years, 8 months). Everything works fine everywhere I go. I am ordering the Moto G5 Plus today. How do I make sure RW sends me a Sprint enabled phone?

I have heard too many horror stories here and from friends and family in different parts of the country about the T-Mobile network. I don’t want that network.

My zipcode is 30034.

Thanks.


#2

There’s not really an official way to ensure that. Republic will send the phone that they believe is best configured for your area. If you end up getting a non-Sprint activation, you can then work with support to get a new SIM and have the phone moved to being Sprint activated.


#3

I just compared the T-Mobile coverage map to the Sprint coverage map for your ZIP and it appears T-Mobile has the best native coverage…


#4

I just went through that when I ordered Moto G5+ for my wife and myself. Our coverage at home is so-so for both the GSM and CDMA carriers. I was more interested in the coverage across the nation as we travel, so I wanted one phone to be GSM and the other to be CDMA (Sprint). I bought one phone at Walmart, ensuring that Republic would send a GSM SIM card. I bought the other phone from the RW store. When shopping in the store (before checkout) I used a location that showed NO coverage for GSM, but did show coverage for CDMA. Half the phones were grey’d out. (The G5+ was not since it works on both networks.) I ordered it from RW and a few days later it arrived. I was happy to see the green CDMA sticker on the box and the SIM pre-installed. I don’t know if RW provided the CDMA because I was shopping in a CDMA area, or because they picked it from my home zip code which could have had either. In any case, RW shipped the phone I wanted.

We are now very happy that we have dual carriers when traveling together.


#5

That is the unofficial way to make it happen. Shop using a ZIP code that only shows the CDMA phones, and you should be good to go.


#6

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