How do I turn off volume on media alerts

How do I stop alert tones every time someone post something on media

you must first find out which app is sending these alerts, then either disable the app from make notification (setting/apps/all/the app in question) or set it tone to silent (via its setting)

It is Facebook and I have tried turning the volume all the way down and it still send alerts anytime anyone post anything. The only way I was able to silence the phone was to go to the silence mode but won’t that turn off incoming phone calls??

open Facebook and tap the menu icon (3 horizontal bars) in the top row of icon (it the most right icon)

scroll down to the bottom to the setting area and tap setting then tap app settings

tap notifications

here you can select what Facebook post types give you a notification, and what sounds are played when you get the notification

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