How do you insert Sim card into Moto G 4 Play?


Instructions seem to say that I should keep the inner part of the green card that surrounds the gold center of the card, but it will not slide into my phone. The gold part will slide in but the phone keeps saying insert Sim card.


Hi @jonathanw.3ai9vp,

Perhaps this YouTube video will help: How to Insert Micro Sim Card in Moto G4 Play - YouTube. Motorola’s guidance is here: Insert or remove the SIM card - Moto G Play (4th Gen.).