How to find your phone's secondary number and stop unwanted calls to that number

The blog does not (yet) cover the newest unlocked phones, which also BTW don’t have a “Sprint” number. Here’s a preview of the updated blog post to come:

Moto X Pure, Moto G4, G4 Plus, Nexus***gsm-dialer.png***

  1. Open the Phone app (the dialer that comes with the phone).
  2. Tap the dialer-dialpad-button.png button to bring up the number pad.
  3. Enter ##4636## on the number pad. A menu of Testing options will appear.
  4. Tap Phone information
  5. At the top of this page of information, the Phone number shown is the secondary number.
  6. Tap the Home button to dismiss the information screen.
33 Likes

Thanks for the helpful info. Using your my online RW account, I was able to see that the twitter texts I’ve been getting are indeed going to my sprint number and not my RW number, which explains why texting STOP didn’t help anything. As an aside, apparently this is a thing with Twitter (Twitter May Be Liable for Sending Texts to Recycled Cellphone Numbers–Nunes v. Twitter – Technology & Marketing Law Blog ).

Do you have any advice on how to move forward, though? Is it possible to text STOP from my sprint number? I’ve been having trouble finding a customer service contact for Twitter that doesn’t require you to log in (I don’t have a twitter account and it seems a bit silly to sign up for twitter just so I can get at their customer service). I do use the built-in messaging app and I’d rather not switch to using a totally different app for my daily texts just so I can block an automated message.

Any advice would be appreciated!

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@roseb.0m25og, it’s not possible to text STOP from your Sprint number. The solutions are to change apps or call for the nuclear option.

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This was wonderfully helpful info for my Moto X Gen 1 … thank you!!! Can you now tell me how to do the same on my new Samsung Galaxy S7 please? (ie find my 2nd # so I can add it to the “Do Not Call Directory”). Thank you so much :slight_smile:

It’s a bit more hassle to get the secondary number with Samsung phones. The brief version is, start the “Messages” app that comes with the phone, and make it the default SMS app. Now use it to text another phone, and the number that appears on that other phone as sender is the secondary number. Then start Messenger and set it as the default SMS app.

I originally posted this here: Ways to Discover your Underlying CDMA & GSM Numbers. It probably makes more sense to have it here. @carlh already notes the method for Moto series, Nexus and Pixel phones in a previous comment here; https://community.republicwireless.com/people/carlh/blog/2013/11/21/moto-x-how-to-find-out-your-phones-sprint-number#com…, however, for the sake of completeness:

For those of us with new Republic 3.0 phones (whether provisioned for GSM or CDMA coverage), methods of discovering the secondary number vary with brand of phone.

If you have a Motorola, Nexus or Pixel phone:

  1. Open the Dialer (Phone app).
  2. Dial *#*#4636#*#*
  3. You’ll see a Testing menu.
  4. Tap Phone information.
  5. The Phone number displayed is your secondary number.
  6. Unless you’re familiar with it, I suggest refraining from further exploring the Testing menu.
  7. Tap the Home button to dismiss the information screen.

If you have a Samsung phone there are two methods; cheap and elegant ($2) and less elegant but free:

  1. Install SignalCheck Pro.
  2. Open SignalCheck Pro.
  3. Tap three dots upper right.
  4. Tap System Shortcuts.
  5. Tap Radio Info.
  6. Read and heed Warning message, then tap OK.
  7. The Phone number displayed is your secondary number.
  8. Tap the Home button to exit Device info.

SignalCheck Pro is a very useful app well worth $2, however, if you prefer free read on. Temporarily set Samsung’s bundled Messages app as your default messaging app. To do so:

  1. Tap Apps.
  2. Tap Search.
  3. Type Messages.
  4. Tap Messages.
  5. Tap OK and confirm.
  6. If Republic insists tap Use Messenger, then tap No.
  7. Send a text to your public facing Republic number. The number shown as sending the text is your secondary number.
  8. Please be certain to restore Android Messages (formerly known as Google Messenger) or other third party messaging app being used in place of Samsung’s Messages as your default messaging app. Samsung’s bundled Messages app does not properly work with Republic’s service at this time, which is why (ironically) this method works for discovering your secondary number.

If you have a Huawei Ascend 5W:

  1. Open the Dialer (Phone app).
  2. Dial *#*#6130#*#*
  3. You’ll see a Testing menu.
  4. Tap Phone information.
  5. The Phone number displayed is your secondary number.
  6. Unless you’re familiar with it, I suggest refraining from further exploring the Testing menu.
  7. Tap the Home button to dismiss the information screen.
35 Likes

Worked! Although Republic does not like its clients to use the underlying Sprint number ------ sometimes it is the only answer to a problem. Thanks for keeping up to date on this subject!!

Hi! I have a Moto G4 and I followed the directions for Motorola phones (##4636##) but nothing happens. Any suggestions?

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It is really supposed to be: * # * # 4 6 3 6 # * # * (without spaces) … just verified on my Moto X Pure (as the forum sometime renders things funny)

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Right, it should look like like what you see here: How to find your phone's secondary number and stop unwanted calls to that number as you enter it on the phone dialer.

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I fixed the munged codes in my supplemental response covering 3.0 phones: How to find your phone's secondary number and stop unwanted calls to that number.

They didn’t transfer properly from out old Community software platform.

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I have a Motorola X 2nd generation with the Republic 2.0 plan. What do I need to do to get the underlying Sprint number. *#*#4636#*#* does nothing and ##3282# bring up a data menu.

from the main post for legacy devices

Find Your Sprint Number
image

These instructions apply to the Moto X, Moto G, and Moto E with all versions of Android offered for those phones. Defy XT users, please use the method here.

Open the Phone app (the dialer that comes with the phone).
Tap the dialer-dialpad-button.png button to bring up the number pad.
Enter ##3282# on the number pad.
Tap Data Profile
Under Username is an E-mail address. The numbers to the left of the “@” in the address are your Sprint number. (Note that this E-mail address cannot receive any messages.)
Tap the Home button to dismiss the information screen.

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How to find this number for Moto E4 with the Clear Choice 1GB plan?

@nik6567, please see this comment, which should also work on the E4:
https://forums.republicwireless.com/t/how-to-find-your-phones-sprint-number-and-stop-unwanted-calls-or-texts-to-that-number/5924/70?u=carlh

2 Likes

I thought I’d just offer my experience on the subject in case it adds any value.

I have a Moto G4 Play with a Clear Choice Plan that I bought just a couple months ago. The spam calls were out of control, anywehre from 3 to 6 per day! I opened a help ticket to request a new underlying number without changing my real phone number, and within a few hours they made it happen. Haven’t gotten a spam call since.

Some people have asked if there’s any way to tell if an incoming call has dialed your proper number or the underlying network number. In my experience, these spam calls always showed as coming in on cellular even though I was connected to WiFi at the time.

the best way to tell if the call came though the underlying number is that there will be no recorded of the call in you account call log
https://republicwireless.com/account/phones/
click “I want to” and then “View Calls & Messages”

3 Likes

I have a Moto G5Plus, and tried the 4636 code, got to the Phone Information screen, and there’s no phone # there. Is that normal?

I was trying to sign in to twitter, and it tells me my RW phone # is an unsupported phone.

thanks!

Even if you could find your number, it wouldn’t work. The My Choice phones are incapable of receiving text messages to the underlying number.

Does anyone know how to do this on a Samsung Galaxy s10+? The above options do not work and the QuickShortcutMaker is out of date and will not work properly with android 10.

Thanks,

Bob

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