How to fix texts still going to old phone after upgrade

Did you get a new phone but are finding some of your texts are still going to the old phone while other texts and calls are coming to the new phone? If so,

Please try the following on the OLD phone while it is connected to wifi:

  1. Open the Messages App
  2. Touch the three dots on the top right
  3. Touch Settings
  4. Touch Chat Features
  5. Turn OFF “Enable Chat Features”

Should the old phone not be in the shape that you can do that you can instead go to: How to turn chat features off (google.com) and scroll down to the “Without Previous Phone” section and enter your number. You’ll get a text on the NEW phone and will then enter the code on that text in the form.

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