How to I change my number/account to another phone?


#1

I’m upgrading from a Moto G to a Moto X (both gen 1s). I want the same plan and number.

I assume I activate the Moto X, then use Moto Migrate from the G to the X. But then what?


#2

Activate My Phone

https://community.republicwireless.com/docs/DOC-2430-activate-my-phone#ex3old

just activate the Moto X as a replacement for the Moto G and it will take over the number

Moto Migrate can be used to transfer user data (text, Pics) to the replacement phone


#3

So at some point during activation it’ll ask if I’m replacing a phone?


#4

yes you will first be asked if a current customer (say yes and log in) , then it will ask if replacing a line or new line, say replacing a line and select the line of the old phone


#5

Yes it will ask if you want a new line or to upgrade/replace an existing phone/line. I did this recently and it’s pretty straight forward and easy to understand.


#6

As the replies stated, it easily walks you thru it. Migrate took many tries to get it to work, but the number/account transfer was a snap. So RWs part worked great; Motorola’s Migrate not so much.

Thanks


#7