My existing RW Moto G4+ phone isn’t lost or stolen, it’s damaged physically but it still works. I would like to replace it with a Moto G5+. When I look at buying a G5+ on the RW website, I’m asked what kind of plan I want…the answer is “what I’ve got now” but that isn’t an option. I also am seeing an activation fee listed.
Is there a step-by-step guide somewhere on the website that tells how to purchase a replacement for an existing RW phone and how to transfer phone number, data and apps to it?