How to stop menacing google ads that are ruining my phone service?

I have a Moto X phone that is plagued with google ads that keeps my phone running non stop till the battery is drained. Is there any way to stop the google ads?

Hi @billeym,

When are you seeing these ads? Is it when attempting to use Google Chrome to surf the Internet or when using other apps as well?

If your having this experience using apps generally, I suggest Safe Mode. If the problem goes away in Safe Mode an app on your phone is the source of the problem. You’ll need to identify and remove the offending app. Free games are a good place to start.

If the experience is limited to using Chrome, I suggest resetting that as follows:

  1. Open Settings.
  2. Tap Apps.
  3. Tap Chrome.
  4. Tap Force Stop and confirm.
  5. Tap Clear Cache.

If the problem persists repeat steps 1-4, then:

  1. Tap Manage Space.
  2. Tap Clear All Data.

Please note you’ll lose that which is saved in Chrome (accounts, bookmarks, saved settings etc.) but the ads should go away.

I stopped using Chrome because of the ads. Download Firefox and use it instead. Firefox. Browse Freely - Android Apps on Google Play

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