How to use Skype?

My wife has a Moto E4 aand would like to use Skype, but it says you can only use audio.

Any help is appreciated.


Are you able to take a selfie picture on the Moto E4? I am wondering if the front facing camera is somehow damaged.

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Hi @unioncreek,

Could you tell us the exact steps your wife is taking, and the exact error message and how it is conveyed?
Is your wife’s phone connected to a Wi-Fi network when she is trying to use Skype?

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