I am unable to access my voicemail. I have the password set in republic app. It’s up to date. When I hold 1, it asks me to enter my password and then gives three prompts: record greetings, and change password. I can’t actually get to any voicemail.
Are there voicemail messages in you dialer log? If so, you can play them there.
Usually you will hear those prompts when you have no new or saved messages available to enjoy. Did you recently have RW swap numbers between phones which would result in saved VM deletion?