I cannot hear phone ringing

I cannot hear my phone ringing and cannot call directly from contact. Can you tell me what I should do?

Hi @youngtaes.bxbxni and welcome back to the Member Community. The more information you can give about the problem the better the chance the Community can help. Let’s start with some basic information like –

Make and model of phone
What plan you have
Does this happen on both WiFi and Cell?
Have you rebooted the phone (turned it off/on)?

We can go from there.

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