I cannot link to RW because I don’t have the password for the account 10 years ago

What phone do you have?
Moto7g
What plan are you on?
Personal, I suppose. Actually I don’t know
Does your plan include data, or just talk & text?
All three, though we don’t use the data


Issue Description

It all started yesterday when we tried to transfer data from the old phone to the new one. We are stuck because we don’t have the password for the account we set up years ago.

Hi @williamd.xtiz6k,

Welcome to our Member Community, and thank you for being a long-time Republic Member!

You can create a new password

or contact our Help Team for assistance with the account.

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