I cant make VoIP calls to republic wireless members

What phone do you have? Moto E4

What plan are you on? My Choice

Does your plan include data, or just talk & text? Data talk and text


Issue Description

When I try to call my wife or daughter, who are both Republic customers, I get 2 rings and then a busy signal. I can text to them ok and my wife can call me on voice. I can connect via voice to my granddaughter who has verizon. The problem is the same when I’m away from my wifi.

Hi @johnr.wlt9cz,

Welcome to the Republic Wireless Community :slight_smile:

Let’s try refreshing the activation:

Please let us know if it helps.

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If refreshing the Republic activation proves to be insufficient, please try uninstalling updates to Republic’s app, restarting the phone then reinstalling Republic app updates.

If needed, the how to from Republic is linked here:

3 Likes

The uninstall/reinstall seems to have done the trick! Thanks to you both for your quick response.

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