I forgot my phone lock password on my Moto G4


#1

How can I unlock my phone. My son setup the phone and does not remember the Gmail account, etc.


#2

I think you will have to contact Motorola. Be prepared to provide proof of purchase.

ms113175 - Motorola Support

"I did not change any of my google credentials, the phone is stuck on the killswitch page."
If you didn’t change your Google account (e.g., password), contact customer service for further assistance. Get your proof of purchase (POP) ready for submission.


#3