Data usage has nothing to do with the “x”. It means no data, but even if the user is out of data, that doesn’t cause the phone to fail to connect to data.
@williamw.hqbkmx Please try the following steps to resolve this issue:
Reboot the phone in an area that has a strong cell signal. (Some people have simply needed to step outside and reboot.) If this fixes it, stop.
Please ensure the data is turned on in Android Settings. Settings > Data Usage > Cellular Data (some phones may say Mobile Data). If this fixes it, stop.
Reset your Republic credentials by opening the dialer as if making a call and enter
*#*#8647#*#* (in on a Samsung phone hit the dial button). The screen should clear, when it does, restart the phone. If this fixes it, stop.
This one is more complicated. This step will clear out any saved connections for Wi-Fi and Bluetooth that you may have already made. We’re going to reset the network settings.
Go to Settings > Backup and Reset > Network settings reset
Read the warning, tap “Reset settings.” You will be warned a second time. Tap “Reset settings” to confirm. The process will usually take 5-10 seconds and the cellular signal bars icon will go away for a moment. Once the cell signal bars icon returns, you should reboot the phone.