I have activated my new phone but my phone info is not showing up under my account info screen

My new phone is activated but my phone info is not showing up under my account info screen on this website.

Any chance you created a new account during the activation process? Were you asked for CC information during the activation process?

If none of the above, are you logging into your RW account with the same email address and password used when you purchased the phone?

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Yes, that is most likely

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