I have had a moto e and now have the moto g 3rd gen. Both will sound like I am under water half of the time. Especially when calling with wifi. Many other issues I have lived with just to have an inexpensive service. If I can buy the phone elsewhere and keep my plan at least when the phone is acting up I can call someone and get some help to correct it. The forums have not worked for me at all.
Also I asked a question months ago and have no idea if anyone ever answered. I love the idea of this company but am beginning to think the lack of service may not be worth the price.