I need a new phone, but I have voice mails on my old phone that I do not want to lose

Will I be able to transfer my voice voice mail message to my new phone?

Hi @paulab.vdkol6,

If you activate the new phone by following the process in the RW app carefully so that it takes on the phone number of the old phone, the Voicemail messages will move to the new phone.

If, however, you activate it as a new line of service and it is assigned a new number, the voicemail messages cannot be transferred to that line.

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