Im locked out of my phone


Please help I can’t enter my password because there must have been an update. Now I’m locked out don’t really want to reset and lose everything.



Updates don’t change your password or eliminate the lock screen where it gets entered so it must be something else.

  • Which phone do you have?
  • Voicemail now requires a password and this is new but it’s not the same as being locked out of your phone.
  • Did you get a notice of some kind of update? There haven’t been any updates for at least several months but it is still possible that you just received one; it happens sometimes.
  • If you can get to the place to do a Factory Data Reset then try clearing your cache instead: Clearing the Cache

closed #3

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