Imposters using my caller ID to do telemarketing


#1

Info

Motorola G4. $20/month, 1GB/month


Issue Description

Telemarketers are using all of my family’s cell numbers in a sort of “spoofing” way to call others.
We get the blowback when the victims call us.
Also, e have noticed that the DONOTCALL.GOV does not work anymore.

WHAT CAN WE DO ABOUT THIS?


#2

There not much you can do other that report them to the FCC as they are not using your phone to do this


#3

There is a 50% chance they are spoofing your underlying carrier number. You can open a service ticket and ask RW to change it. Not a sure thing but worth a try.


#4

Hi @kennethd.tdm,

Sadly, as a practical matter, it’s not easy to deal with Caller ID spoofing. It’s pretty easy to do if one knows how.

I would suggest raising a ticket with Republic staff. They may, in turn, be able to address it with their carrier partner. You may do so when signed into your Republic account here: Republic Help. Republic’s carrier partner has a fraud & security team that deals with these issues.


#5

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