My Moto X bricked so I upgraded to the G7
Paid for annual plan with 1gig of data.
Got new phone and chose to get a new number.
Ever since I have had nothing but frustration.
Tried to call the phone at work to show off my new ringtone and the phone didn’t ring, I was calling from a work landline and it was just dead air, no voicemail, nothing.
For 11 days now when I have no cell service and I’m on or sometimes even off WiFi incoming calls get dead air, no ringing and no voicemail. I have no idea how many calls I have missed.
I have sent a ticket and several replies, jumped through all the hoops and it’s still not working right.
I am very upset that I spent 300 on a phone, prepaid for a year of service and it’s not working.
I also found out I am now on the T-Mobile network not Sprint like before, and I have zero cell service where I work. They are working on a Sprint SIM, but I have no idea how long that’s going to take.
I used to be so happy with Republic and told so many people about it, I’ve been a customer for almost 6 years, but now I am extremely frustrated and I am tired of going back and forth in tickets and resetting this and that and nothing fixes the problem.
It should work properly right out of the box.
I just want this to work the way it should. I hope they really have engineers looking into a fix, because this isn’t working.