Incoming calls..no way to answer


#1

Moti e4. I just got this ohone a sort the ago.twice today when I’ve got a call I pick up and the screen is dark how do I answer a call? If I turn the power on the call disconnects.


#2
  • Phones have sensors to turn off the screen when you hand (or a cover is over them) check to make sure that’s not the problem
  • Adjust screen timeout Settings :settingsicon: found in App drawer :appsicon: then Display
  • Settings/Accessibility make sure that '“Power button ends call” is not turned on

#3

i have it set to sleep in 2 minutes. and the power button ends calls is turned off. i don’t know if i did something but now when someone calls it lights up and i can answer it but it doesn’t make any sounds. when i try to change the ring or text notification sound its quiet.


#4

i have it sorted out. thanks. i booted. earlier i uninstalled the default phone app and tried exdialer that could have screweled things up. back to normal isn’t life grea aarrgggg!!!


#5

On all the Moto devices you can find Moto Help :motohelp: … it can be found in the :appsicon: Thee are some real good help sections that can help you in the early life of getting used to a ‘smart phone’. (coming from a flip phone, I would have been lost without it on my 1st smartphone)