Galaxy S8 incoming calls sound is EXTREMELY low, only way to talk is through a headset. Caller can hear me fine but if I am not using a headset then I can barely hear them. I have did a factory reset and still nothing. PLEASE HELP
Questions for you
- Is this phone in a case?
- If so, check to ensure that the sound ports fits properly and are not blocked
- Does this occur on WiFi, Cell or both?
I took the phone out of the case because I thought that was the problem
On wifi and cell data
Did the problem begin after the phone had previously been working correctly?
When you factory reset the phone, did you then test the phone with no third-party apps installed, and disallow the phone from restoring apps and configurations from a backup?
I did not make a call with no apps installed, I’m going to try that again and see if that helps or at least tells
me if it’s an app problem