Got a Moto X, second generation, that has worked perfect ever since I got it. Now, when I receive an incoming text message on my “Messaging” app, it does not light up on the screen of my phone and stay there until I answer it like it used to do. Ideas???
A few thoughts.
- Open the Moto app, tap the ‘gear’ icon(top right), select Display and ensure the Moto Display is checked.
- Try a simple power cycle(turn phone off/on).
- Try Clearing the Cache (a good maintenance procedure).
I noticed you mentioned the Messaging app, which is different from the Messenger app that RW users often recommend.
I had already figured it out and switched to “Messenger” text app which solved the problem.