What phone do you have? G6
What plan are you on? CELL, TEXT + 1GB DATA
Does your plan include data, or just talk & text? BOTH
Issue DescriptionMOTO X PURE EDITION WI-FI intermittent. Bought Moto G6 XT1925-6 from Amazon as they were out of stock from RW. Upon activation got error INCOMPATABLE SIM. Went and searched troubled shooting problem.
Opened help ticket #1406146 gave all info on phone ID and sim as was stated in directions.
24 hrs later no help so off to the forums I go.