Invalid sim card error message?


#1

we bought an unlocked moto g play, but returned and have bought a moto g4. we used a sim card in the moto play and it worked fine, but in the new phone it is saying invalid sim card. any ideas why?


Invalid sim response
#2

Just to clarify: Are you using the SIM card that was previously in the Moto G Play or did you get a new RW SIM card with/for the new phone? If the former then you will need a different, new, SIM card for the new phone. If the latter then try removing Facebook messenger and re-installing it as a recent version of it has been causing the error message you see.

If neither, did the SIM card ever work?


#3

If you deactivated the Play before you activated the G4, instead of simply moving the SIM, then that is the problem. When a 3.0 phone is deactivated the SIM is deactivated and cannot be reactivated.


#4