Mine does the same thing too!
I have a Samsung S6. In February, I had to send my phone back to Samsung THREE TIMES to get it to work…Republic did nothing. Said it was a manufacturing problem. Samsung said it was a provider problem…it finally worked, up until now. Now, it doesn’t send or receive texts all the time, just some of the time, and it doesn’t tell you which got through or not! That’s a fun game.
I’ve looked into transferred service providers, but NONE of the other big guys are compatible with this Republic Wireless phone. I guess you get what you pay for, and this cheap service provider is pretty worthless. I’m seriously doubting everyone else on these boards saying they LOVE their Republic Wireless phone…are they even real people?