What phone do you have? Moto E 4 Plus
What plan are you on? 2GB Plan
Does your plan include data, or just talk & text? data
I bought this new phone a month or so ago. I love the phone, but my reception is horrible. I like RW. I talked to someone a few weeks ago and they said that RW phones either use Verizon/Sprint towers or AT&T/T-Mobile towers. My phone uses AT&T/T-Mobile and I get terrible reception in my area. I am always roaming. My mother-in-law had the same problem and they sent her a new SIM card and she has been fine ever since. The problem is that I did not know this when I ordered my new phone. Verizon/Sprint do much better in my area that the other alternative. Again, it would have been nice to know this before I purchased my phone.