What phone do you have? Huawei ascend 5
What plan are you on? The latest
Does your plan include data, or just talk & text? Data
I switched from the defy (2nd generation) to this phone when I broke it. It may have switched me over to the new (latest) plan too, but not sure what he issue really is. I can barely get my texts. The only time it usually works is when on wifi. And voicemail is spotty at best and most of the time I only get it when on wifi but even then it hangs up on me when I put my password in. Also the data is terrible. I can’t usually use the gps off WiFi. I’m about to get rid of it, which is sad because I love republic and have been with them for years but I missed calls from my kids school and from customers and I need a reliable phone. Don’t know if it’s the new plan, 3g vs 4g, data, or what but it is just not working for me anymore.