What phone do you have?
What plan are you on?
Does your plan include data, or just talk & text?
New to RW and I have a Samsung J7 2018 phone. I thought everything was going along fine until I discovered my phone often does not ring and goes directly to my voicemail. My Choice Plan talk, text and data. I can always call out without a problem, the problem is with receiving calls. I can call my phone from my landline and it will ring. I’ve had several friends call me on their cell phones and could not get through, they go directly to voicemail. Another called me today on his cell and it rang fine.
After reading some of the comments on here, I just went into my phone and did a clean up and optimization of the phone. It remains to be seen if this will cure the problem, has anyone else experienced this?