LG Stylo 5 screen goes dark when receiving calls so I can't answer

LG Stylo 5

My choice + 3GB

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Issue Description

  • Try the method outlined here: How to Enable Safe Mode on LG K30 – Republic Help if that enables it, let me know so that action can be initiated to update the Help Article.
  • If that doesn’t work, then try the method in the Help Article; Safe Mode
    • Either method will just boot up without any 3rd party apps initialized and will be used to eliminate that as a problem … it is not a fix and may just provide a starting point
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