Linked to wrong e-mail address

#1

Info

Phone Brand : Motorola
Phone Model : Moto G4,
Most basic $15 plan; name not listed on choices
Plan Data : Whatever comes with the basic plan

Husband got his phone switched to MY phone number BUT everything else is still linked to HIS e-mail address. How do I get it to link to MY e-mail address?

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#2

This indicates that he put his email address in the Google set-up on the phone during activation. Honestly, the easiest way to fix this is a with a factory reset of the phone, being sure to use your Google email address for the Google set-up.

Factory reset directions: Factory Reset – Republic Help

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closed #3

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