**What phone do you have?**Moto E 2nd generation
**What plan are you on?**text, talk, and data
Does your plan include data, or just talk & text? yes data
my wife tried to change her pass code pattern today. She did the pattern once and then tried to repeat it and could not do it the same way. She is locked out. how can we get back in and either do the same pattern or make a new one?