Lost cell phone


#1

My wife has lost her phone. She has searched everywhere. She has tried calling it several times. Does anyone have any suggestions? Can Republic ping the phone to help locate it? Can I temporarily disable it?


#2

Sorry to hear about the phone. Republic can’t ping it for you, but you may be able to locate it using Android Device Manager. Login with your Google account here: https://www.google.com/android/find?u=0 to see if you can locate it.


#3

RW’s Terms and Conditions.
https://republicwireless.com/legal/terms-and-conditions/

I’d suggest opening a support ticket to cover unforeseen circumstances if not found immediately using @louisdi’s suggestion.

(d) If any Mobile Device is lost or stolen, You will contact Republic Wireless immediately. You acknowledge and agree that, if any Mobile Device is lost or stolen, You will be responsible for Usage before You notify Republic Wireless of any alleged loss or theft. Lost and/or stolen Mobile Device(s) will not reduce or otherwise affect the Service Term and You will remain liable for any amounts due or payable with respect to any replacement Mobile Device(s) after You notify Republic Wireless of any alleged loss or theft.

:flight_departure: