Low on space message

What phone do you have? G5plus

What plan are you on? +2GB

Does your plan include data, or just talk & text? data


Issue Description

My phone constantly gives me a low on space message. I try deleting photos, videos, files and sometimes I can get it down enough for the message to disappear but not for long. What do I need to do to solve this. I am not very familiar with how this works. Thanks. Deb

Hi Deb :slight_smile:

I would start by going into your phones settings and looking at its “storage”. It can give you a clue as to where your storage space is being used. There is also an excellent app that can do the same and clean junk files called Files by Google.

I believe your G5 Plus also has a slot for an SD card so you can add more storage. Here is how to get to it:

https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/116318/p/30,6720,10165

Hope this helps. :slight_smile:

2 Likes

@debt Have you been able to resolve the space issue?

I did get a recommendation for freeing up space. I have not tried it yet as at this time I have not been getting that message! I’m sure it will pop up again and then I will go ahead and try it. Thank you for your help!

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