What phone do you have?
Moto X4 and Moto G7
What plan are you on?
Does your plan include data, or just talk & text?
Plan includes data
The problem is that on my and my wife’s phones, Moto X4 and Moto G7, and when on a call on wifi from my home, the other person on the call can barely hear our voice. It doesn’t matter whether the call is incoming or outgoing. We can force our calls to cellular and the volume instantly increases to normal. We have an extend home kit for both phones and the volume is normal when we use the house phones. We do not experience the problem when on calls on wifi elsewhere besides our home and we haven’t always had this problem. It seems to have originated when our local phone company recently upgraded our internet service to fiber optic. I contacted the local phone company but was told that the system was working fine for data, which is true, and they didn’t know anything about the voip we were using. They suggested that we contact Republic.