Every time I try to access messages app (texting) it shuts down on me as soon as I tap on a recipient. I went into the app and cleared the cache but that did not resolve the issue. I have a moto g7.
The icon looks like –
This way everyone will know a good starting point for troubleshooting
And RW has this support note – Messages App Crashes When Opening It
All good starting points!
- After you have answered @freddyp’s question… assuming it is yes I would suggest that you then follow this help doc
After you have completed the re-install, you will need to access the Menu / Settings / Chat features and turn off the Chat feature
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