Migrating data/photos

My phone was run over and crushed…it still turns on but I can’t see anything on the screen. I bought a replacement phone from RW and it just arrived. Will I be able to migrate photos off my old (crushed) phone to my new phone without being able to get to the right app/screen on my old phone? Can I take it somewhere to have it done?

If you backed up your photos to Google, then your photos are still stored there. Otherwise, you will have to see if you can retrieve them using an USB cable connected to a computer.

Yes! Thanks so much … I didn’t even think about that. I will upload them to the computer!

Message an
Expert customer