Missed calls from certain numbers



What phone do you have? Moto 4 plus

What plan are you on?

Does your plan include data, or just talk & text?


Issue Description

I get tons of calls from telemarketers, but not my daughter who recently had an emergency and could not get me.


It is not uncommon for land line providers to get their call routing wrong. To find out if this is the case we need more information:

1, Was your daughter calling from a land line or cable provider line?
2. Are other callers using the same exchange your daughter uses have the same problem calling you?
3. What message does you daughter receive when she tries to call you?


She is calling from her cell phone. I just do not get the call at all many times, or it goes straight to voicemail without ringing.


You might be experiencing this if your cell service is poor and you primarily rely on WiFi: