Missing voicemail notification

What phone do you have?

What plan are you on?

Does your plan include data, or just talk & text?
Moto G4 plus,

----------moto g 4 plus

Issue Description

the first steps I would do is to Reset App Preferences by going to the Settings -> Apps -> (:dots:) -> Reset App Preferences

next While I was in the app section of the settings I would check that the notification have not been disabled for the phone/dialer so scroll down to phone -> Notifications and make sure it’s not blocked

It also would not hurt to clear the cache of the app while in the phone app setting
–>storage --> clear cache button

if this does not fix the issue the next steps are to run the phone in safe mode and see if it’s an 3rd party app is overriding this

then the final step id the factory reset

1 Like
Message an
Expert customer